Privacy Policy
At Pure Cool AC Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (purecoolacservice.in) or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and physical address provided when you contact us, book a service, or submit a form.
- Non-Personal Information: Browser type, IP address, device information, and website usage data collected via cookies and analytics tools.
- Service-Related Information: Details about your AC unit, service history, and appointment preferences.
2. How We Use Your Information
We use your information to:
- Provide and manage AC repair, maintenance, and installation services.
- Respond to inquiries, schedule appointments, and send service confirmations.
- Improve our website and services through analytics and feedback.
- Send promotional offers, updates, or newsletters (with your consent).
- Comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Third-party vendors (e.g., payment processors, analytics providers) who assist in delivering our services, bound by confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights, safety, or property.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures, such as encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request information about how your data is used.
To exercise these rights, contact us at purecoolacservice@gmail.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Last updated: May 8, 2025.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
- Email: purecoolacservice@gmail.com
- Phone: +91 9444468269
- Address: No 4/62, mariyamman Kovil street, pudu uchimedu, konagarayapalaiyam, Villupuram - 606203